Privacy Policy
The Be Well Collective (“we”, “our”, “us”) respect the privacy of our online visitors (“you”, “your”, “yours”) to our website (www.bewellcollective.co.uk), and we recognise the importance of protecting the information we collect. Our Privacy Policy is provided to enable our online visitors to be informed of how we use your information, and your data protection rights. By visiting our website you accept to the practices described here.
The Be Well Collective (“we”, “our”, “us”) is the data controller of the personal data collected by The Be Well Collective via or our website (www.bewellcollective.co.uk).
Please note: while this policy applies to this website, it does not apply to any website, company or organisation to which we link. Please ensure you read the policies of other websites before submitting any personal information.
What personal data do we collect?
We collect personal data from you when you provide it to us directly through your use of our website (www.bewellcollective.co.uk). This information includes:
Information collected automatically, using cookies and other similar tracking technologies such as Google Analytics, when you use our website (e.g. pages you have viewed)
Records of your interactions with us if you contact us;
e.g. your name, email address and any other information you provide
Information you provide to us when you enter a competition, promotion or giveaway
We may also collect information about the device you use to access our website.
How do we use this personal data?
Depending on how you use our website, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
To respond to any queries or complaints
To improve and maintain our website and monitor its usage
To notify you that you have won a competition, promotion or giveaway and deliver the prize to you
To send you newsletters or marketing messages where we have your consent to do so
To comply with our legal and regulatory obligations
We rely on the following legal basis, under Data Protection Law, to process your personal data:
Because we have obtained your consent (e.g. where you contact us with a query or if you consent to receive marketing from us)
Marketing
We would like to keep in touch with you and so, depending on your marketing preferences, we may use your personal data to send you marketing messages via email.
If you no longer want to receive marketing communications from The Be Well Collective, you can change your preferences at any time by clicking on the ‘unsubscribe’ link in any email or by contacting us.
You may also see advertisements for The Be Well Collective on third party websites. These adverts may be tailored to you using cookies or other similar tracking technologies (which track your web activity, so enable us to serve adverts to customers who have visited our website).
Where you see an advert on social media, this may because we have engaged the social network to show adverts to our website visitors, or users who match the demographic profile of our customers. If you no longer want to see tailored advertising, you can change your cookie and privacy settings on your browser and on these third-party websites.
Who do we share this information with?
We share our customers’ personal data with third parties in the following circumstances:
With third party advertisers, such as Google and Facebook, so that they can display advertising to our target audiences
With our professional and legal advisors
In exceptional circumstances, with law enforcement or other governmental authorities (e.g. in response to a lawful request)
Otherwise where we have your consent or are otherwise legally permitted to do so.
Where is my personal data kept and how long for?
We use service providers based around the world. Consequently, your personal data may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your data than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards, in particular the EU’s standard contractual clauses and the EU-US Privacy Shield. Please contact us if you would like more information about these safeguards.
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us (e.g. where you have made contact with us), we will keep a record of your enquiry for the period necessary for responding to your enquiry.
Cookies
We use cookies and other similar tracking technologies to provide certain functionality on our website, to understand and measure its performance, and to deliver targeted advertising.
Links to third party websites
Our website may contain links to websites operated by third parties. If you click on these links, you will leave our website, and your personal data will be processed in accordance with the privacy policies of the operators of those websites. The presence of such links to third party websites do not constitute any endorsement, sponsorship or recommendation by The Be Well Collective. You should always read the privacy policies of these websites.
What are my data protection rights?
You have certain rights in respect of your personal data, including the right to access, correct and request the deletion of your personal data.
You also have the right to object to your personal data being used for certain purposes, including to send you marketing emails. See ‘Marketing’ above, for more details of how to opt-out of marketing emails.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact the UK Information Commissioner’s Office.
Safeguarding
The Be Well Collective is committed to protecting all individuals by putting appropriate measures in place which prevents harm or damage.
Our work in mental health does mean that we come into contact with people who may be vulnerable in different ways. We take this responsibility very seriously and we try to ensure that people feel comfortable to raise any concerns should they arise.
We are also committed to training staff whose role is related to working with people from outside of the Be Well Collective . This can include, donors, YPAG members and case stories.
If you would like to have a copy of our internal Safeguarding Policy please do contact us directly.
Changes to the Be Well Collective’s Privacy and Safeguarding Policy
We keep this policy under regular review and it may change from time to time. Please visit this webpage to keep up to date with any changes to our privacy policy.